all things customer-advocacy shaped

Category Issue 3

webinar – HP’s Reference Programme. May 20th 2010

Sally Frost | Manager, WW Customer Reference Programme| HP Enterprise Business We’re very pleased indeed that Sally has kindly agreed to present and take questions in the first Customer Reference Pro webinar.. Sally Frost, Worldwide Enterprise Business Customer Reference Programme Manager for HP brings a thought-provoking perspective to managing a complex Worldwide programme

Continue reading…

Customer Reference Forum 2010

inEvidence makes its pilgrimage to the Customer Reference Forum in California every year and 2010 was no exception with a two day stint at the Regency Hyatt,Santa Clara.  Despite constant rain, a visit by the Santa Clara fire department, and a bout of the flu, the trip was as successful

Continue reading…

socially irresponsible!

Robin Hamilton (our very own reference geek) is both annoyed and optimistic and he wants you to know why. Three years ago I saw Jeremiah Owyang and Ben McConnell speak about new tools becoming available and how the new fangled ‘social media’ and ‘citizen marketers’ were going to change customer advocacy. Forever. They each spoke

Continue reading…

top tips cards, now re available

Débuted at CRF10 in Santa Clara these 9 cards have become this season’s must-have accessory for all customer reference pros. We had run out but have just run a new batch. » request a set of cards to be sent to you » download the full set

team news

It’s been a time for celebrating at inEvidence recently with Kris Levey announcing his engagement and the arrival of yet another team baby; Lucy Jane Midlane was born on 5th January and was a whopping 9lb 14oz (congratulations to Jessica!).